QUOTE (mirandahihi @ Aug 10 2009, 12:52 PM)

ok i send them a mail around the 6th but still no reply

Unles you wrote to them under a different email address, using the email address you gave us for the forum, we found an email from you to tech support from June 24, 2009 and it was replied to that same day.
However, I remember an email coming in a few days ago with this issue. I remember sending 2 replies to it but it was not the same email address as the one you used for the forum.
If you're the same person, please click reply to our last response and we'll send you the appropriate link