I just prchased this not even 24 hrs ago ,Prem. service ,the whole thing ok, worked great for awhile ,now its showing that i indeed have a fake ip ,but it is NOT hIDING MY REAL IP ANYWHERE i have made no changes and have tried everything but uninstalling and re-installing it,but then again ,why after paying over 100.00 bucks should I have to ? Id really like some help on this ,if not well...Thanks

Please see this link in order to review your settings:
http://www.hide-my-ip.com/forum/index.php?showtopic=146

Thats what I originally had done ,but it is still randomly NOT hiding my ,Ive tried all diff settings,and yes I have premo service checked and firefox 3.0.1,should i be using just 3.0 or what? this is very annoying because its a great product when it works

We're not sure what you mean when you say it is not hiding your IP "randomly". Are you saying sometimes it does and sometimes it does not? Please let us know how you're able to determine when your IP is, and is not, being hidden.

Well like now ,I run it the same every time ok? It will work great for hours but times like now i fired it up and it says on the main program screen that it is hidden ,but when i check it on diff sites its not. Now I have unchecked "use prem. srvice"then checked it and its come back to working ,but I cant get it to on a consistant basis , Im using FF v3.0.1 and I installed the add on ,Ive done a reinstall of it and this program , disabled my trend firewall ,added it to Vista firewall exceptions

In Firefox 3.0 and above you need to go into your 'tools' and select 'no proxy'. At least I think that's what you're talking about.

Yeah I did that first thing ,but I think what the deal is ,When I restrict where I want a IP from to hide my real one ,say,from the US only ,or Always use the same IP , these dont seem to fucntion well ,or the IP i was using goes bad or something ,isnt this possible ,that you can be trying to use a bad IP adress?

A "bad" IP doesn't cause the functionality of the software to stop working in hiding an IP. Hiding your IP is a function of the software, not the "fake" IP that is used.

When did you purchase the software?
Are you using another proxy server for any other purpose whatsoever?
Please check the following to make sure these are your settings:
To correct this problem:
- For Internet Explorer:
1. Go to Tools, Internet Options, click the Connections tab, click the "LAN Settings..." button, and uncheck "Use a proxy server for your LAN".

- For FireFox:
1. Go to Tools, Options, click the Advanced tab, click the Network tab, click the "Settings" button, and select "Direct connection to the Internet".