Hi,

Just purchased both with the upgrade to for a year. I could not install Cookie Crumble while Hide My Ip was installed, That nag screen kept telling me to close all browser windows, I closed everything, still couldn't do it.

Then I saw a topic on here in the forum about uninstalling HidemyIP and then rebooting. Then install cookie crumble from the online download. So I did that and installed Cookie crumble, entered my lcense and now that is running.

Now I tried running the install for hidemyip from the web and getting the same message to close all my browser windows. I did that way before trying to dl. so again, you can install 1 but not ther other. and vice versa.

Any ideas.

I'm running vista , .net 3.5

Regards,

R

There seems to be an issue with Firefox / Thunderbird users that crop up every now and then.
It is suggested that you reboot your computer and then open only Internet Explorer and attempt the download from the website.

An alternative suggestion is the following:

Press and hold the Ctrl, Alt and Delete keys at the same time.
Select Task Manager (Vista)
Select the Processes tab.
Locate [program you need to close] and click End Process.