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My Privacy Tools Forums > My Privacy Tools - Hide My IP > Hide My IP - Install and Start Up Support
riseofatyrant
When i open Hidemyip2008
i get this bug
"Unable To Access Hide My Ip service SecureSrv, please Re-install hide my ip.
I have Re-installed several times, and i seem to get the same bug.


Please Help Me.

Best regards, Riseofatyrant
Doug750
QUOTE (riseofatyrant @ Dec 10 2008, 10:52 AM) *
When i open Hidemyip2008
i get this bug
"Unable To Access Hide My Ip service SecureSrv, please Re-install hide my ip.
I have Re-installed several times, and i seem to get the same bug.

Please Help Me.

Best regards, Riseofatyrant


It is not a bug, something is either blocking the software's access to the Internet or the installation may have been corrupted. There are a few things that can account for that error message, all of the them are fixable. Write to tech support so we can find out a bit more and come up with a solution (staff@hide-my-ip.com)
wisdom786
getting same message and also real Ip is not hiding...did you find any soultion ?
Doug750
QUOTE (wisdom786 @ Jan 7 2009, 11:13 AM) *
getting same message and also real Ip is not hiding...did you find any soultion ?


Domething is either blocking the software's access to the Internet or the installation may have been corrupted. There are a few things that can account for that error message, all of the them are fixable. Write to tech support so we can find out a bit more and come up with a solution (staff@hide-my-ip.com)
Doug750
QUOTE (RickSlick @ Feb 17 2009, 04:36 PM) *
I have it unblocked in my firewall...ZoneAlarm.

Still getting the same error.

No problem with 2007....now using 2009

Any ideas?


It is not a bug, something is either blocking the software's access to the Internet or the installation may have been corrupted. There are a few things that can account for that error message, all of the them are fixable.

If you're using the 2009 version and still have the same issue, then there is something unique to your set up that is causing this.

Write to tech support so we can find out a bit more and come up with a solution (staff@hide-my-ip.com)
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