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adam
I have a copy of Hide my IP address, although i had to purchase it through a different website called hidemyipaddress.com
i was wondering if i can access poker sites and play whilst still under the protection of hide my IP. If this is not possible which software do i need to attain to be able to do this. I dont want to play unless i know am i protected but how can you tell when you log into a poker site.

Thanks for your help.
Doug750
QUOTE (adam @ Dec 29 2008, 09:45 AM) *
I have a copy of Hide my IP address, although i had to purchase it through a different website called hidemyipaddress.com
i was wondering if i can access poker sites and play whilst still under the protection of hide my IP. If this is not possible which software do i need to attain to be able to do this. I dont want to play unless i know am i protected but how can you tell when you log into a poker site.

Thanks for your help.


The software you mentioned is not us. And you can only purchase our software from our website and no where else. If you have purchased our software from another site, they are either a fraud or a site with a name that sounds similar to ours so they can confuse customers.

And, it is most unlikely that they provide free, 7 days-a-week email and Help Forum technical support!

When it comes to our software and 3rd party applications, you may want to review this post for information:
http://www.hide-my-ip.com/forum/index.php?showtopic=68
adam
Hi doug,

Thanks for your reply.

I only downloaded another version of hide my IP becuase i was unable to purchase yours as once i clicked the order button, the following message came up which prevented me from ordering a copy of the software.


Hidden IP Detected

Oops! Please turn off Hide My IP and any other proxy or IP hiding software before continuing your order. We thank you for your understanding.

I have no other Hiding software on my computer and im not using a proxy, tried to do it from another computer and the exact same message came up. Have you got any clue why this message would come up, as im looking to purchase 4 copies of the software. If there is anything i might need to alter on my computer or do, help would be great thanks doug.

Adam
Doug750
QUOTE (adam @ Dec 29 2008, 11:32 AM) *
Hi doug,

Thanks for your reply.


I believe we spoke earlier today and since I have not heard back from you, I'm hoping this issue has been resolved.
adam
Hi, doug

I am just wondering, when purchasing Hide my IP software, is the product sent to you by mail or is it avilable to download on the website, after paying.

I dont think i am able to fix the problem i spoke about yesterday, so i think its easier if i use another computer and order the software through mail if possible. Good idea?

Adam
Doug750
QUOTE (adam @ Dec 30 2008, 08:02 AM) *
Hi, doug

I am just wondering, when purchasing Hide my IP software, is the product sent to you by mail or is it avilable to download on the website, after paying.

I dont think i am able to fix the problem i spoke about yesterday, so i think its easier if i use another computer and order the software through mail if possible. Good idea?

Adam


Good idea.

At the end of the purchase process, the system will immediately email to you your Unlock Key Code and a link to download the software. Just open the email in the computer you want the software to be installed and proceed from there.
adam
Hi Doug,


I just ordered the software by mail, do you know how long it will take to get here, i live in the UK.

Thanks.

Adam
Doug750
QUOTE (adam @ Dec 31 2008, 01:08 PM) *
Hi Doug,
I just ordered the software by mail, do you know how long it will take to get here, i live in the UK.
Thanks.
Adam


It will largely depend on how quickly mail from the U.K. arrives at our Processing Center. As soon as they receive the money order, they will immediately issue you the unlock key code via the email address you provided in the order.
adam
Im a little confused, i have payed for everything and have the license keys recieved through email, am i waiting for the software by post doug, or am i to download the software from your site as soon as i have the keys......im a little confused. Tyhe billing information did ask for my address...so i guess its shipped?
Doug750
QUOTE (adam @ Jan 1 2009, 04:38 PM) *
Im a little confused, i have payed for everything and have the license keys recieved through email, am i waiting for the software by post doug, or am i to download the software from your site as soon as i have the keys......im a little confused. Tyhe billing information did ask for my address...so i guess its shipped?


When you wrote this in your previous post:
"I just ordered the software by mail, do you know how long it will take to get here, i live in the UK. "
That terminology in the USA implies you had sent a payment "by mail" and hence, you ordered the Unlock Key Code via a money order (which needs to be mailed).

"By post" in the U.K. is similar to saying in the US that I sent something "by mail".
You can download the software directly from our site. If you ordered the CD, it will arrive "by post" in the U.K. in about 4 weeks.
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