Hello,

First off, HMIP 2009 doesnt cause Windows update to freeze like HMIP 2008 did

With that out the way: Im having trouble upgrading my serial to this version. I fill in all the info its asking me for IE address, email and phone number. It then askes me to click to verify my phone number. the first time i entered my number i used it with the uk international code 44. So the number i put was 44121andmyother7digitshere. I didnt receive a call. So i filled the app out again but this time i didnt put the 44 because i thought ive already put im in the UK so hopefully it wont need it. So the numver i put was 0121andmyother7digitshere.

Im still waiting for this second call I selected to pay with paypal both times

The confirmation calls come from the United States. So the phone number you must put is what every Internation prefix is necessary as if you were receiving a call from the US.

The European Union telephone prefix codes do not work in the United States.

If you have attempted to place an order and did not receive the verification call, please write to staff@hide-my-ip.com and in most instances, we can correct the issue from our end and allow the order the go through, subject to verification.

Ah bugger... So the number should be 01144121plustherestofmynumhere? Cheers Doug, ill try it once more if it still fails ill email support. Cheers Mate.

All sorted now. Cheers Doug and the rest of the team.