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PaulH2
The BBC have now changed their iPlayer to a new system called iPlayer Desktop, using Adobe AIR. Any ideas how I can make this work with Hide My IP (2009) please?
chrisfromgermany
I was just going to ask the same. iplayer is the only reason why I need this software. I hope it won't take very long.

Regard
Chris
almay
Same for me too, only reason I subscribe.
Doug750
QUOTE (PaulH2 @ Apr 20 2009, 08:29 PM) *
The BBC have now changed their iPlayer to a new system called iPlayer Desktop, using Adobe AIR. Any ideas how I can make this work with Hide My IP (2009) please?


Here is a link to the current Program Compatability List:
http://www.hide-my-ip.com/compatibility.shtml

And to request a 3rd party application to be supported by our Premium Service, go to this link and fill in the form:
http://www.hide-my-ip.com/request.cgi
PLEASE NOTE: Not all requests can be honored for a variety of programming or compatibility reasons. But we will try our best to see if the requested 3rd party application can be put on the Compatibility List.
bobjam
Can you please let us know as soon possible whether the new BBC iplayer desktop will be supported and if so how long it will take to have this added to the list of additional supported programs.

This is the only reason I use your service and with a quarterly payment approaching I will not be renewing if the BBC remains unavaiable.

I'm sure that there are many of us for whom access to BBC downloads are the only reason we pay to use your service so I would suggest that you make this a priority.
Doug750
QUOTE (bobjam @ Apr 21 2009, 11:07 PM) *
Can you please let us know as soon possible whether the new BBC iplayer desktop will be supported and if so how long it will take to have this added to the list of additional supported programs.

This is the only reason I use your service and with a quarterly payment approaching I will not be renewing if the BBC remains unavaiable.

I'm sure that there are many of us for whom access to BBC downloads are the only reason we pay to use your service so I would suggest that you make this a priority.


We have thousands of customers all over the world who use our software and Premium Service for a variety of different reasons and I'm certain all of them feel that their issue is of equal importance to any work that may be done on the iBBC or Fox players.

I assure you that our Level 2 Support Team is working very hard to make sure that all of our customers and clients are satisfied with our product and services.
chrisfromgermany
I've just seen that you've already added iplayer desktop. Well done for reacting so fast!
PaulH2
Thanks for the very quick update on this, great service!
Doug750
QUOTE (chrisfromgermany @ Apr 22 2009, 01:53 PM) *
I've just seen that you've already added iplayer desktop. Well done for reacting so fast!


QUOTE (PaulH2 @ Apr 24 2009, 10:28 AM) *
Thanks for the very quick update on this, great service!



Many thanks to both of you for your kind words.

We're working on adding the Fox Desktop Player and hope to have it there shortly.
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