Hi to all i just wanted to leave my 2 cents about great customer support (Doug, you are really rock!) and great software.

I'm a new customer and I joined Hide My Ip community a couple of days ago. First, I want to personally thank Doug, as he patiently lead me through my attempts to make payment, as I had few difficulties with it. Then, I discovered that the software I use is not supported by Hide My IP and about 12 hours ago I've asked Doug to add it to the compatibility list. I was VERY surprised (of course, in a positive way) when I opened my mailbox and got a message from Doug that my software is now supported by Hide My IP. Just 12 hours and voila! These guys are working even on weekends to please the customers and I'm sure the customers paying back, being loyal to Hide My IP and continue using this service ever, ever and ever

Thank you, guys and I am really impressed by all of you!

Susanne

Many thanks for your very gracious comments

Its important for our customers to know that we provide email support 7 days a week!
http://www.hide-my-ip.com/forum/index.php?showtopic=85

We don't take too many days off!
http://www.hide-my-ip.com/forum/index.php?showtopic=459

I was intended to write a post exactly like you "Thanks From A Very Happy Customer".

Glad we could get that situation straightened out, Ingy ... enjoy the 2009 version!

This is the very best company i have ever dealt with everybody is so courteous especially Doug750 and Know that i have spoken to Brent him as well this company is all about their customers i just wish all companies that consumers deal with we're more like u. And of course it is the best privacy ip address changer on the market. i hope everyone has a great night and again thanks Doug750 and Brent i'm just not used to so much professionalism in a company like this one i just wish other companies would learn from this one. Anybody looking for a good privacy ip tool you have came to the right place don't look any where else.

Thank you, Char, again, for your gracious praise. You must really like being on the Internet and it seems you've done it for awhile.