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My Privacy Tools Forums > My Privacy Tools - Hide My IP > Hide My IP - General Support
Boudica
Hi,

Not sure what's going on today. I rarely use Hide my Ip, but when I tried connecting to a premium IP about an hour ago, Firefox stopped responding.

I tried another premium IP address and then opened Opera. It stopped responding as well. I had to restart my computer and although I'm able to connect to various premium IP's, both of my browsers are freezing up and stop responding when I attempt to use them.

Anyone know what might be going on? Thanks in advance!
Boudica
Nope. There's no spyware, malware, or viruses on my computer. It's been nearly a week since I first posted my problem. I have no problems with my browsers freezing up as long as I use my real IP address.

It's only when I connect to Hide My IP that I have problems and they're still going on as of today. Thanks for your attempt at helping, though. I'm giving up on trying to connect and keep a browser open. It's tiresome having to reboot my computer every time I attempt to connect to a premium IP address.

Guess I'll just cancel my premium subscription since it's useless to keep paying for something I haven't been able to use for nearly a week now.
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