QUOTE (smoke0077 @ May 11 2009, 09:57 PM)

you seem to be saying you installed all 3 versions at the same time.
assuming that is the case, uninstall
all versions (
http://www.hide-my-ip.com/forum/index.php?showtopic=980 )
then
only install the 2009 version or the version you wish to use.
you may have caused some issues with the software by trying to overlap installs.
if you still have a problem after that msg back and we will attempt to assist you further.
you could also view this post
http://www.hide-my-ip.com/forum/index.php?...pic=852after you only have one version installed.
no this is not my case
i've installed the versions separately
every single version gave me the same error message
since i'm a premium user ;i've submit a ticket support , i was replied that there is no problem with the service
i asked the internet provider here in my country; they replied me with the same response
i tried the versions (separately) on 3 different pc's with and without firewalls\antiviruses ; no change occured
i got out of the network , connect directly to the internet router which is connected to the ISP directly in turn ;it's the same
PLEASE HELP ME ....!!!!!!